I had the funny experience today of benefitting myself from onboarding documentation I’d written years earlier. I started back at Kasasa, where I’d worked for four years, ending two years ago. Trying to relearn the systems today, I opened up the onboarding documentation and part way through reading it, I realised I’d written it. I wrote it to help other new folks at the time, but it was a real lifesaver today. Goes to show how much documentation can really help!